Sue PittsJul 21, 20152 minCustomer Service on Social MediaSocial media is wonderful for connecting with customers directly and in real time. It’s challenging for the same reasons, however. You...
Sue PittsOct 23, 20081 minHow to Survive the Holiday SeasonMy immediate advice is to FOCUS ON CURRENT CUSTOMERS! They know you, are comfortable with you and will feel comfortable referring you to...